At c99999, your privacy is not a formality. This Privacy Policy explains in clear terms exactly what personal information we collect from Pakistani players, how we use it, who we share it with, and what rights you have over your own data. We are committed to transparent, responsible data practices across every touchpoint on the c99999 platform.
Six core principles that govern how c99999 handles your personal information
Every page on c99999 — including account registration, login, deposit and withdrawal pages — operates under 256-bit SSL encryption. Your personal data and payment details are transmitted over an encrypted channel and cannot be intercepted or read by third parties during transit between your device and c99999's servers.
c99999 does not sell, rent, or commercially trade your personal information to any third party for marketing, advertising, or any other commercial purpose. Your CNIC number, mobile number, payment details, and gaming history remain within c99999's controlled data environment and are shared externally only as required by our licensing obligations or legal process.
c99999 collects only the personal data that is genuinely necessary to operate your account, process your PKR transactions, verify your identity under KYC requirements, and comply with our international gaming licence obligations. We do not collect data speculatively or maintain data fields that serve no operational or legal purpose.
All personal data held by c99999 is stored on secured servers with access controls, encryption at rest, and regular security audits. Access to player data within the c99999 organisation is restricted to staff who require it for their specific operational role. Database access logs are maintained and reviewed regularly to detect and respond to unauthorised access attempts.
You have the right to request a copy of the personal data c99999 holds about you at any time. You also have the right to request correction of any inaccurate data. These requests can be submitted to our support team via live chat or email. c99999 will respond to data access requests within a reasonable timeframe in accordance with our licensing authority's data protection standards.
c99999 retains personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by our international gaming licence and applicable legal obligations. Active account data is retained for the lifetime of the account. Following account closure, certain records (transaction history, KYC documents) are retained for a legally mandated minimum period before secure deletion.
This Privacy Policy ("Policy") describes how c99999 ("the Company", "c99999", "we", "us", "our") collects, processes, stores, shares, and protects personal information relating to individuals ("you", "your", "the Player") who access or use the c99999 online gaming platform available at c99999.one, including all associated services, account functions, payment processing systems, and communications.
By creating a c99999 account, logging in, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. Where processing is based on consent, you have the right to withdraw that consent at any time, although withdrawal of consent may affect your ability to use certain features of the platform.
This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together govern your relationship with c99999. In the event of any conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail in respect of your account relationship with c99999.
For the purposes of applicable data protection law, c99999 is the data controller in respect of the personal data it processes about players and platform users. As data controller, c99999 is responsible for determining the purposes for which and the means by which your personal data is processed.
c99999 operates under an international gaming licence issued by a recognised regulatory authority. Details of our licensing authority are available upon request from our support team. Our licence imposes specific obligations on c99999 in relation to data processing, identity verification, and responsible gaming — all of which are reflected in this Privacy Policy.
If you have any questions about how c99999 processes your personal data, or if you wish to exercise any of your data rights described in Section 11, please contact our support team via live chat available 24/7 through the platform, or by email using the address displayed in the footer of this page.
c99999 collects the following categories of personal data in connection with the operation of your account and the provision of gaming services:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration data | Account creation and authentication | Account lifetime + 5 years post-closure |
| KYC documents | Age and identity verification, AML compliance | Minimum 5 years post-closure |
| Transaction records | Payment processing, financial compliance | Minimum 5 years post-closure |
| Device/IP data | Fraud detection, security monitoring | 12 months rolling |
| Support communications | Dispute resolution, quality assurance | 3 years from last interaction |
c99999 collects personal data through the following methods:
c99999 uses the personal data we collect for the following specific purposes:
c99999 processes your personal data on the following legal bases:
c99999 does not sell, rent, or commercially exploit your personal data to third parties. We share personal data externally only in the limited circumstances described below:
To process your PKR deposits and withdrawals, c99999 shares necessary transaction data with your chosen payment provider — JazzCash, EasyPaisa, HBL, UBL, Allied Bank, SadaPay, or USDT TRC20 network operators. These providers are independent data controllers in respect of their own systems and are subject to their own privacy policies and regulatory obligations.
c99999 may use a third-party identity verification service to assist in processing KYC documents (CNIC images and selfies). Any such provider is bound by a data processing agreement with c99999 and is contractually prohibited from using your data for any purpose other than providing verification services to c99999.
The game titles available on c99999 are provided by independent software developers and live casino operators. These providers may receive limited technical identifiers (such as anonymised player session tokens) to facilitate game delivery and results verification. They do not receive your name, CNIC, or payment details.
c99999 is required by its licensing conditions to report certain categories of suspicious financial activity and to cooperate with investigations conducted by its regulatory authority. c99999 may also disclose personal data in response to a lawful court order, subpoena, or other binding legal process. In each case, c99999 will disclose only the minimum data necessary to satisfy the legal requirement.
c99999 uses cookies and similar tracking technologies on the c99999.one platform. Cookies are small text files placed on your device that help us recognise returning users, maintain session state during your logged-in visit, and collect anonymous usage analytics.
Essential cookies are strictly necessary for the operation of the c99999 platform. They maintain your login session, remember your language and currency preferences, and enable core security features including session timeout on inactivity and CSRF (cross-site request forgery) protection. You cannot opt out of essential cookies while using the platform, as disabling them would prevent the platform from functioning correctly.
c99999 may use analytics cookies to collect anonymised, aggregated data about how players navigate the platform — which pages are visited most frequently, where sessions typically begin and end, and how players interact with games and account features. This data does not identify individual players and is used solely to improve the platform experience. You may opt out of analytics cookies by adjusting your browser settings.
c99999 uses cookies and device fingerprinting technologies as part of its fraud prevention and account security infrastructure. These technologies help identify suspicious login attempts, detect devices associated with previously closed or suspended accounts, and prevent the creation of duplicate accounts. These security cookies are considered essential to the integrity of the platform.
c99999 implements a multi-layered data security framework designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
c99999 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and licensing obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised using methods consistent with industry best practices. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to an individual player.
As a player on the c99999 platform, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team via live chat or email:
Contact our support team via live chat to exercise any of these rights
You may request a copy of all personal data c99999 holds about you. We will provide a structured summary of your data within a reasonable timeframe of receiving your request, at no charge for a first request within a 12-month period.
If any personal data c99999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some data (such as your CNIC number) may require additional verification before corrections can be applied.
You may request deletion of your personal data. Note that c99999 may be required to retain certain data (KYC records, transaction history) for a legally mandated period even after an erasure request, and erasure of certain data may require account closure first.
In certain circumstances — for example, while a data accuracy dispute is being investigated — you may request that c99999 restrict its processing of your personal data to storage only, without further active use, pending resolution.
You may request that c99999 provide a copy of certain personal data you have provided to us in a structured, commonly used, machine-readable format, suitable for transfer to another service provider where technically feasible.
Where c99999 processes your data based on consent (such as for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The c99999 platform is strictly intended for individuals aged 21 and above. c99999 does not knowingly collect personal data from individuals under the age of 21. If we become aware that a c99999 account has been registered by a person under the age of 21, we will immediately close the account, delete any personal data collected in connection with it to the extent not required to be retained for fraud or legal purposes, and take appropriate steps to prevent further access.
If you are a parent or guardian and believe that a minor in your care has registered a c99999 account, please contact our support team immediately via live chat so that we can take appropriate action. We recommend that parents and guardians whose devices are shared with young people install parental control software that restricts access to online gaming platforms including c99999.
c99999 reserves the right to update or amend this Privacy Policy at any time. Where amendments are material — involving significant changes to how we collect, use, or share your personal data — c99999 will provide advance notice to registered players via email or in-platform notification before the revised Policy takes effect. Minor updates, such as clarifications or corrections, may take effect immediately upon publication on c99999.one.
The effective date displayed at the top of this Policy reflects the date of the most recent substantive revision. We encourage you to review this Privacy Policy periodically to stay informed about how c99999 protects and handles your personal data. Continued use of the c99999 platform following notification of any update to this Policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights described in Section 11, or have a concern about how c99999 is handling your personal data, please contact our support team. The fastest route is via live chat, available 24 hours a day, 7 days a week directly through your logged-in c99999 account.
For written privacy enquiries, you may contact c99999 by email. Our support email address is displayed in the footer of every page at c99999.one. When submitting a written privacy request, please include your registered mobile number (or username), the nature of your request, and sufficient information to allow us to verify your identity before processing the request.
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